As is any successful business, there has been a lot of hard work and commitment involved, by many different people. There is no doubt that the most important people involved are you, the customer. We at North Star appreciate that commitment and we appreciate those who, over the years took the time to mail us a card or letter, or sent an email thanking us, and now we want to say thank you, because without you we wouldn’t be here!
“We would like to take this time to thank you and your crew for the awesome and professional landscaping job you completed at our home. From our first meeting to the time your crew pulled off the job, the experience was nothing short of “first class service”. From our time spent with you in the planning process, corresponding with Debbie in the office, and finally observing your talented, well organized and efficient crew put the plan into reality, it was a wonderful experience. We will most definitely be doing more business in the future, and putting forth with the “highest of recommendations” the people and work of North Star Gardens.
We are so excited in the years to come, to watch Mother Nature work its magic on the plantings you helped us select for our landscape.”
Doug & LuAnn Damm
“Jeff Jakeway and his team at North Star Gardens have been exceptional in providing consistently high quality work at competitive pricing. He has always been punctual, professional, and has exceeded my expectations. I would consider his work to be excellent in all areas, but particularly in rock wall installation. The efficiency, speed and quality of the work is beyond reproach. It is certainly a pleasure working with him and his crew.”
Monte R. Black
“I want to take a moment to compliment your staff on their courteous and professional manner. They worked hard and also took time to deal with me and answer my questions cheerfully. They completed a large task in such a short time.”
“Thank you for a beautiful design and even more beautiful result. We love it! Thank you! Looking forward to the next phase. Thank you!”
John Boyd and family
“Thanks so much for such a beautiful landscaping job! I have received so many compliments from our neighbors on how nice it looks from the beach. We really appreciated the professionalism of your crew and would recommend your company to others.”
Jerry and Marcia
“My husband and I just wanted to let your company know how genuinely happy we are with the landscaping you have completed for our Gaylord home! From the time Jeff pulled into our driveway and started playing basketball with our boys, we knew we found something/someone special!
We have had several failed attempts at improving the look of our yard and were looking for something unique and one of a kind. Well, you delivered!! Our experience from beginning to end was nothing short of phenomenal!! The plans that Jeff drew were detail oriented and he was very thorough in explaining every aspect of the drawing. The use of varying heights of stone is beautiful and the plantings and flowering bushes he chose are perfect!
Something else we appreciated with North Star was their promptness in arriving on time each and every day and getting the job done ahead of schedule. They have a dedicated group of hard workers who, literally, rarely took a break. The Edelweiss Garden Club of Gaylord, upon seeing the finished landscaping, actually asked us to place our yard in their summer tour. That is a direct compliment to the design and uniqueness that North Star delivered!!
North Star is a company led by a group of people with integrity and superior morals and standards. We simply can’t speak highly enough of the crew and of Jeff and Brook Jakeway personally!”
David and Kris Gahm
“When our son graduated high school and we decided to have an open house, we knew we needed to have some landscaping completed before the big day. Not being familiar with landscape companies in the area, we were referred to Jeff and Brook, and North Star Gardens, by friends who had used them in the past and highly recommended them. Their recommendations could not have been more spot on. From the moment we contacted Jeff and Brook, they could not have been more helpful, accommodating or friendly. The integrity and professionalism that they use to run their family owned business showed through at every interaction.
They came to our home to learn what we were envisioning, spent time walking around the home making suggestions based on our ideas, and were very patient and understanding of our unfamiliarity with the various trees, plants and bushes that could be used to beautify the outside of our home. They never made us feel rushed or inferior. After this initial meeting, Jeff drew up plans based on their visit. As with the initial meeting, they demonstrated the same patience and understanding when explaining the various trees, plants and bushes that they recommended. It was clear from the plans that they had truly listened to us describe our vision and created a beautiful, artistic design that had tremendous curbside appeal. They took the time to explain why they recommended certain plants for specific locations. Some were based on year around color, some on the time of the year they blossomed, and some to help break up the long expanses of our home.
Due to the open house being in mid-June, they did not have much latitude with their already busy spring schedule. However, they made it work for us. Jeff, Brook and their crew were able to put our vision and their design into action and complete the work in one, long day. Everyone involved was friendly, courteous, and very mindful that they were working on someone’s home. Jeff was there the entire day and expertly guided his well-run crew to complete the job without taking any short cuts.
Once they were done, both Jeff and Brook again took the time to make sure we understood not only what we had, but also shared with us tips on routine maintenance, trimming and best practices for ensuring that our dream landscaping stayed that way. The 3 year guarantee that they provide on all trees, plants and bushes gave us additional peace of mind. The pricing that they gave us could not have been more fair. We were more than comfortable with the charges and every charge for every part of the operation was clearly laid out and explained.
During the open house, we received numerous compliments on our landscaping. After the open house was over, we found ourselves spending more time on our back deck than ever before. The beauty that Jeff and Brook created even has us enjoying the watering and caring for the landscaping; something that neither of us thought we would particularly enjoy. Due to the overwhelmingly positive experience, the excellent customer service, the care they showed, and the expert knowledge that they provided, they now have lifelong North Star Gardens clients. If you are going to hire out your landscaping needs, you owe it to yourself and your home, to call North Star Gardens.”
Mike and Heidi Wagner